Synchrony Financial
Synchrony Financial Appoints New CEO for Digital Platform
Summary
Synchrony Financial announced significant executive leadership changes, including the appointment of Carol Juel as the new Executive Vice President and Chief Executive Officer of its Digital platform, effective June 29, 2026. Juel succeeds Bart Schaller, who plans to retire after a 35-year career. Additionally, Florin Arghirescu has been promoted to Executive Vice President and Chief Technology Officer, and DJ Casto has been appointed as Executive Vice President, Chief People and Operations Officer. These changes aim to advance digital growth, customer experience, and AI momentum.
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About Synchrony Financial
Synchrony Financial is a consumer financial services company primarily focused on providing private-label credit cards. It serves as a key partner to a variety of retailers, manufacturers, and healthcare providers, enabling them to offer customized credit solutions to their customers. Synchrony Financial's products extend beyond credit cards to include promotional financing, installment lending, and loyalty programs, often aimed at enhancing customer retention and satisfaction for its partners. The company plays a significant role in industries such as retail, health and wellness, automotive, and home, where it provides targeted financial solutions that are integrated into the point of sale. This integration makes Synchrony a crucial player in consumer finance, as it supports both businesses and consumers through flexible payment options. Headquartered in Stamford, Connecticut, Synchrony Financial was established in 2003. It is a major issuer of private-label credit cards in the United States, contributing to the retail sector's growth by empowering consumers to make purchases and manage payments over time. The company's financial products are influential in promoting accessible credit, supporting economic activity, and fostering customer loyalty within numerous commercial sectors.
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