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Form 8-K · Current Report · Filed 2025-04-23

ServiceNow Announces Q1 2025 Financial Results and Leadership Changes

ServiceNow, Inc. reported strong financial results for the first quarter of 2025, with subscription revenues of $3,005 million, representing a 19% year-over-year growth. The company also announced that Paul Smith resigned as President of Global Customer and Field Operations, effective April 23, 2025, and will be succeeded by Paul Fipps. Additionally, ServiceNow repurchased $298 million of its common stock as part of its ongoing share repurchase program.

Filer
ServiceNow Inc. NOW · NYSE
Filed
Accession
0001373715-25-000124
CIK
0001373715
Signal
Medium impactTechnology

Items reported

Item 2.02

Results of Operations and Financial Condition

Earnings Beat General Statement
Item 5.02

Departure of Directors or Certain Officers; Election of Directors; Appointment of Certain Officers

President Resignation New President Appointed
Item 9.01

Financial Statements and Exhibits

Exhibits Furnished

Market reaction

Close before filing

$153.37

Next session

+22.4%

Since filing

-27.5%

Latest close

$111.23

What happened, not what will happen — closing prices around the filing date.

Precedent

Previous filings from NOW reporting the same item, with the next session's move:

Exhibits (1)

About ServiceNow Inc.

ServiceNow Inc. is a leading enterprise cloud computing platform that specializes in digital workflow automation. Its primary function is to provide a comprehensive suite of cloud-based solutions that help organizations manage and structure their IT service management (ITSM), IT operations, customer service, HR service delivery, and other crucial business functions. Notable features of ServiceNow include its ability to integrate various business processes, enhancing efficiency, reducing costs, and improving service delivery across IT and other operational sectors. Serving industries such as finance, healthcare, telecommunications, and government, ServiceNow has a significant impact on how organizations modernize and automate their internal processes. With an emphasis on innovation, ServiceNow's platform enables businesses to increase productivity by streamlining operations and leveraging data analytics. Recognized as a transformative force in the IT service management sector, ServiceNow continues to lead digital transformation initiatives for enterprises worldwide, reinforcing its essential role in the cloud-based solutions market.

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